We have a lead time of up to 21 days to complete each order, unless we have the item in stock, in which case we will ship immediately.
Durban: 1-3 working days.
Rest of SA: 3-7 working days.
Yes! We try to keep as many products in stock as possible. Please pop us an email (email@example.com) to check whether or not we have the item in stock.
Yes, we have the option of paying using EFT at checkout.
Yes, we can send you an invoice of your order upon request.
Wash care instructions will be visible for the items on our website.
As we make everything locally, you have the luxury of customising certain products! Please pop us a mail if you would like to chat about this option.
No we do not, our studio is based in Mount Edgecombe in Durban, and our factory just outside of Cornubia. At the moment we are just an online store.
Upon completion of the order, an email will be sent to you with a tracking number.
We charge a flat rate of R90 for the whole of South Africa. R150 for custom orders.
If you have not yet received an email with a tracking number, then please send us an email to request a change of your delivery address.
Do not worry! We have received your order and will keep you updated if anything unusual happens.
The Anna-Louise team and brand bring you products that are timeless, or high quality and key to the ultimate self-care.
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